Return Policy

If the customer (you) would like to return the items you recieved we would like you to contact info@vienaura.com.

With an online order you have 14 days from your shipment date to return your order. Sale items are excluded to return.

The items need to be in original conditions with all the labels attached.

When returning an item you won’t recieve a full refund, it is only posible to  exchange the product after having contact with the customer service.

The shippingcost are for the customer (you).

You can send the items to the following adres, also placed at the form in the recieved package:

Address:
Vienaura
Nieuwe Osdorpergracht 402 H
1068 HV Amsterdam